Host
Erev Notting Hill
We’re looking for fun, warm, and engaging personalities who love people just as much as food to join a workplace full of good vibes — where everyone can be their most authentic selves.
As a Part-Time Host, you’ll be the first and last impression of our restaurant — setting the tone for an unforgettable guest experience from the moment they walk in.
KEY OBJECTIVES
· Create a welcoming, energetic first impression for every guest
· Manage bookings, calls, and walk-ins with confidence and efficiency
· Help maintain a smooth flow of service and a vibrant atmosphere
CORE RESPONSIBILITIES
I. Guest Experience & First Impressions
· Warmly greet and seat guests, creating an immediate sense of hospitality
· Manage reservations, waitlists, and walk-ins effectively
· Answer phones and handle guest inquiries with professionalism and personality
· Keep guests informed on wait times and ensure a seamless arrival experience
· Capture and record guest preferences and key data to personalise future visits
· Handle guest feedback with care and professionalism
II. Floor Flow & Coordination
· Work closely with the floor and management team to manage table allocation
· Liaise with management and the Head of Events & Sales to coordinate large bookings and special requests
· Monitor service flow and pacing to optimise covers and guest experience
· Support the team during busy periods to ensure smooth operations
III. Communication & Teamwork
· Maintain clear communication with servers, kitchen, and management
· Manage booking systems and ensure all guest notes and details are accurately recorded
· Support teammates wherever needed to keep service running smoothly
IV. Standards & Presentation
· Maintain a clean, organised, and welcoming host stand and entrance
· Ensure menus, booking systems, and guest notes are always up to date
· Uphold all company standards, health & safety, and brand values
REQUIREMENTS
· Previous experience as a host or in a guest-facing role preferred
· Experience with OpenTable or a similar booking system is essential
· Strong communication and organisational skills
· A naturally warm, confident, and guest-focused personality
WHAT WE OFFER
· Flexible part-time hours
· Staff discount on food and drink
· Daily staff meals from the menu
· Flexible shift patterns
· Enhanced holiday pay so you can enjoy your time off
· Epic team parties twice a year
· Competitive pay: £12.71/hour + tronc (typically £14–£17/hour total)