Host

Erev Notting Hill

Notting HillBetween £15-18 / hour inc tronc.Full time / Part time


We’re looking for fun, warm, and engaging personalities who love people just as much as food to join a workplace full of good vibes — where everyone can be their most authentic selves.


As a Part-Time Host, you’ll be the first and last impression of our restaurant — setting the tone for an unforgettable guest experience from the moment they walk in.


KEY OBJECTIVES

· Create a welcoming, energetic first impression for every guest

· Manage bookings, calls, and walk-ins with confidence and efficiency

· Help maintain a smooth flow of service and a vibrant atmosphere


CORE RESPONSIBILITIES


I. Guest Experience & First Impressions

· Warmly greet and seat guests, creating an immediate sense of hospitality

· Manage reservations, waitlists, and walk-ins effectively

· Answer phones and handle guest inquiries with professionalism and personality

· Keep guests informed on wait times and ensure a seamless arrival experience

· Capture and record guest preferences and key data to personalise future visits

· Handle guest feedback with care and professionalism


II. Floor Flow & Coordination

· Work closely with the floor and management team to manage table allocation

· Liaise with management and the Head of Events & Sales to coordinate large bookings and special requests

· Monitor service flow and pacing to optimise covers and guest experience

· Support the team during busy periods to ensure smooth operations


III. Communication & Teamwork

· Maintain clear communication with servers, kitchen, and management

· Manage booking systems and ensure all guest notes and details are accurately recorded

· Support teammates wherever needed to keep service running smoothly


IV. Standards & Presentation

· Maintain a clean, organised, and welcoming host stand and entrance

· Ensure menus, booking systems, and guest notes are always up to date

· Uphold all company standards, health & safety, and brand values


REQUIREMENTS

· Previous experience as a host or in a guest-facing role preferred

· Experience with OpenTable or a similar booking system is essential

· Strong communication and organisational skills

· A naturally warm, confident, and guest-focused personality


WHAT WE OFFER

· Flexible part-time hours

· Staff discount on food and drink

· Daily staff meals from the menu

· Flexible shift patterns

· Enhanced holiday pay so you can enjoy your time off

· Epic team parties twice a year

· Competitive pay: £12.71/hour + tronc (typically £14–£17/hour total)